PROGRAMS LIST

MANAGEMENT BASICS

  

  1. Basics of Monetary Economics

  2. Centralization and Decentralization

  3. Five Functions of Management

  4. Levels of Management

  5. Principles of Management

  6. Strategic Management

PEOPLE MANAGEMENT 

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  1. 360 Degree Feedback

  2. Basics of Psychology

  3. Coaching Skills

  4. Compensation Management

  5. Constructive Feedback

  6. Diversity Management

  7. Employee Absenteeism Management

  8. Employee Engagement

  9. Employee Onboarding

  10. Employee Retention

  11. Employee Selection Process

  12. Grievance, Discipline and Dismissals

  13. Group Discussion Strategies

  14. HR Consulting

  15. Human Resource Management

  16. Improving Employee Performance

  17. Inspirational and High Performance Leadership Skills

  18. Introduction to Counselling & Psychotherapy

  19. Johari Window

  20. Knowing Your Employees

  21. Leadership Morale & Employee Turnover Management

  22. Manpower Planning

  23. NGO Management

  24. Online Recruitment & Selection

  25. Pareto Analysis

  26. Performance Appraisals

  27. Performance Management

  28. Power of Feedback

  29. Principles of Psychology

  30. Process of Employee Selection

  31. Situational Leadership

  32. Social Psychology

  33. Succession Planning

  34. Target Orientation - The Bull's Eye

  35. Training Needs Analysis

  36. Transitioning from Individual Contributor to Manager

  37. Work Life Balance

Workplace Politics

FINANCE   

                           

  1. Basics of Banking

  2. Cash Management

  3. Cost Management

  4. Financial Management

  5. Introduction to Auditing

  6. Mergers and Acquisitions

  7. Portfolio Management

  8. Research Analyst

  9. Working Capital Management

SKILLS DEVELOPMENT

    

  1. Advanced Emotional Intelligence & Personal Skills

  2. Advanced Leadership Skills

  3. Anger Management

  4. Assertiveness Skills - Basics

  5. Assertiveness Skills - Advanced

  6. Basic Leadership Skills

  7. Basics of English Speaking at Workplace

  8. Brainstorming Skills

  9. Building Influence

  10. Building Resilience

  11. Building Self Confidence

  12. Business Networking

  13. Business Writing Skills

  14. Coaching and Mentoring Skills

  15. Conducting Interviews

  16. Conflict Management

  17. Corporate Etiquette

  18. Creative Thinking

  19. Delegation Skills

  20. Emotional Intelligence

  21. Entrepreneurial Skills

  22. Facing Interview for Success

  23. Fitness Training

  24. Handling Complaints

  25. Hotel Reception & Reservation Assistant Skills

  26. Learning to Learn

  27. Listening Skills

  28. Making Small Talk

  29. Managing Success & Failures

  30. Meeting Skills

  31. Memory Skills

  32. Negotiation Skills - Basics

  33. Negotiation Skills - Advanced

  34. Neuroscience for Leaders & Managers

  35. NLP Core Skills

  36. Overcoming Procrastination

  37. Personal Branding & Image Building

  38. Personal Goal Setting

  39. Personal SWOT Analysis

  40. Persuasion Skills - Basics

  41. Persuasion Skills - Advanced

  42. Positive Attitude

  43. Presentation Skills

  44. Proactive Thinking

  45. Problem Solving

  46. Public Speaking for Success

  47. Questioning Skills

  48. Read Smarter - Consuming Information Effectively

  49. Recruitment Skills

  50. Self-Motivation

  51. Skills for Hiring & Interviewing Manager

  52. Stress Management

  53. Supervisory Skills

  54. Telesales Skills

  55. Time Management

  56. Traits of Successful Senior Executives

  57. Writing Proposals

ORGANIZATIONAL BEHAVIOUR

             

  1. Barriers to Effective Communication

  2. Berlo's Model of Communication

  3. Business Communication

  4. Change Management

  5. Charles Handy Model of Organization Culture

  6. Collaborative Management

  7. Competency Iceberg Model

  8. Decision Making

  9. Decision Making Styles

  10. Designing Feedback

  11. Edgar Schein Model of Organization Culture

  12. Ethical Leadership

  13. Five Dimensions of Culture

  14. Goal Setting Theory of Motivation

  15. Grapevine Communication

  16. Herzberg Theory of Motivation

  17. Management By Objectives

  18. Maslow Need Hierarchy Model

  19. McClellands Theory of Needs

  20. Organization Culture

  21. Public Administration

  22. Reinforcement Theory of Motivation

  23. Seven C's of Effective Communication

  24. Team Building

  25. Theory X and Y of Motivation

  26. Trait Theory of Leadership

  27. Transactional Leadership

 28. Values and Ethics in Business

MARKETING        

               

  1. Advanced Visual Merchandising & Store Design

  2. Advertisement Management

  3. Balancing Demand and Productive Capacity in Service Operations

  4. Basics of Services Market, Consumer & Products

  5. Basics of Visual Merchandising & Store Design

  6. BCG Matrix

  7. Blue Ocean Strategy

  8. Brand Leadership

  9. Brand Management

  10. Business 2 Business Marketing

  11. Category Management

  12. Client Relationship Management

  13. Competitor Analysis

  14. Consumer Behavior

  15. Corporate Governance

  16. Corporate Social Responsibility

  17. Customer Retention Strategies

  18. Developing a Service Model

  19. Digital Marketing

  20. Focus Groups

  21. Franchise Management

  22. Introduction to Retail Management

  23. Introduction to Strategic Management

  24. Leadership and Customer Loyalty

  25. Managing a Sales Team with Success

  26. Managing the Service Environment

  27. Market Segmentation

  28. Marketing Mix

  29. Marketing Skills

  30. Maximizing Customer Relationship

  31. PEST Analysis

  32. Porters Model of Competition

  33. Product Management

  34. Public Relations

  35. Sales Skills & Techniques

  36. Services Marketing Communication

  37. Social Media Advertising

  38. Strategic Pricing

  39. SWOT Analysis

OPERATIONS   

                   

  1. Advanced Intellectual Property Rights

  2. Agile Project Management

  3. Analyze Your Business

  4. Artificial Intelligence

  5. Balanced Scorecards

  6. Basics of Intellectual Property Rights

  7. Basics of Statistics

  8. Benchmarking

  9. Building a Human-Centric Organization

  10. Building Learning Organizations

  11. Business Process Outsourcing

  12. Capacity Planning

  13. Cloud Computing

  14. Crisis Management

  15. Enterprise Risk Management

  16. Environment, Health & Safety (EHS) Management

  17. Event Management

  18. Facility Management

  19. Fostering Innovation in Organizations

  20. Housekeeping Management

  21. International Trade

  22. Introduction to Business Intelligence

  23. Managerial Economics

  24. Managing Interpersonal & Group Processes

  25. Production and Operations Management

  26. Production Planning & Control

  27. Project Management

  28. Project Management Skills

  29. Project Procurement Management

  30. RACI Matrix

  31. Retail Store Operations & Store Management

  32. Retail Supply Chain Management

  33. Root Cause Analysis

  34. Six Sigma

  35. Strategic Game Theory for Managers

  36. Supply Chain Management

  37. Total Quality Management

  38. Value Chain Analysis

  39. Waste Management

  40. Workplace Safety

  41. Writing Effective Minutes of Meeting

Address:

LANGKAWI CRAFT COMPLEX, TELUK YU ROAD, 07000 LANGKAWI, KEDAH, MALAYSIA.

Phone: +6013 - 380 7898